Family AI Studio
Support
Help with Family AI Studio, purchases, privacy, and account or data requests.
Contact support
Email support@gamina.app. We usually respond within two business days.
Include the app name, device model, operating-system version, and a short description of what happened. Do not email passwords, payment-card details, health records, or sensitive media.
Frequently asked questions
Can the app predict what my baby will look like?
No. Results are creative AI interpretations and are not factual predictions, medical images, or clinical assessments.
What makes a good source image?
Use a clear image that follows the in-app framing and quality guidance. Avoid images you do not have permission to upload.
How do I remove an uploaded or generated image?
Delete it from the in-app history where available, then use the deletion page or contact support for server-side data requests.
How do I create a portrait from an ultrasound?
Choose the ultrasound portrait feature, select a clear scan you are authorized to use, follow the framing guidance, and review the request before starting the generation.
How long does a generation take?
Most requests finish within a few minutes, but complex models, network conditions, and high demand can take longer. Keep notifications enabled if the app offers a completion alert.
Does Family AI Studio use face recognition or biometric identification?
The app processes visual features in submitted media to create the requested image, but it is not designed to identify a person, verify identity, or create a biometric identity template.
How do I manage a subscription or request a refund?
Manage or cancel the subscription through the Apple or Google account used for purchase. Refund decisions are made by the store; contact Gamina support if you need help locating the correct purchase.
Purchases
Purchases are managed by the store used to download the app. Use the app’s Restore Purchases action first. For billing, cancellation, or refund questions, use Apple or Google account support.
Privacy and data
Read the Privacy Policy or visit Delete account or data for the options configured for Family AI Studio.